The contents of a documented process guide reveal a lot about a business.

Documented process guides reveal things like: 

– how long new recruits take to learn company processes without depending or interrupting other staff;

– waste of time, money & resources;

– quality of the work expected from employees;

– opportunity for improvement;

– points of failure in the process that lead to customer complaints and/or loss

Contact us for a review & recommendations on how to improve your documented business processes or to have us document your processes.

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