Here’s why “this is not instant pudding” Often my clients ask me “How does documenting processes work for my business? And when will I start […]
4 REASONS TO AVOID AD-HOC BUSINESS PROCESSES
Here are four reasons to avoid ad-hoc business processes: Ad-hoc processes are inflexible: Ad-hoc by definition has few rules and little structure, so it would […]
10 REASONS TO SIMPLIFY PROCESSES
Here are 10 Reasons To Simplify your processes: The process is too long If the process is too long, the people using it are less […]
7 STEPS TO IMPROVING BUSINESS PROCESSES
7 Steps to Improving business processes: Understand entire process, not just part thereof. Before making changes to a process, you need to understand the whole […]
RECURRING PROBLEMS WASTE TIME
Recurring problems waste time Often we look at a customer complaint is isolation, and hardly ever notice the trend. We resolve the problem case-by-case, and […]
SOLVING PROBLEMS vs. IMPROVING PROCESSES
Solving problems vs. Improving processes When a customer complains about a product or service, do you solve the problem or improve the process? Solving problems […]
10 POINTS FOR GOOD BUSINESS PROCESSES
10 Points for Good Business Processes Business processes should align to the strategic objectives and values in order to create value for the business. While […]
4 Ways to create structure
4 Ways to create structure Most SMME’s operate on an ad-hoc basis or a few basic repeatable actions in order to deliver products and services […]
Business Process Manuals – Recipe book for your business
Business Process Manuals – Recipe book for your business Business Process Manuals are to a business owner, what a recipe book is to a chef. […]
8 Types of waste in the business
8 Types of waste in the business Defects – Rework, scrap, errors, incorrect documentation Inventory – Storing parts, pieces, documentation ahead of requirements Motion – […]
