Here’s why “this is not instant pudding” Often my clients ask me “How does documenting processes work for my business? And when will I start […]
4 REASONS TO AVOID AD-HOC BUSINESS PROCESSES
Here are four reasons to avoid ad-hoc business processes: Ad-hoc processes are inflexible: Ad-hoc by definition has few rules and little structure, so it would […]
10 REASONS TO SIMPLIFY PROCESSES
Here are 10 Reasons To Simplify your processes: The process is too long If the process is too long, the people using it are less […]
7 STEPS TO IMPROVING BUSINESS PROCESSES
7 Steps to Improving business processes: Understand entire process, not just part thereof. Before making changes to a process, you need to understand the whole […]

RECURRING PROBLEMS WASTE TIME
Recurring problems waste time Often we look at a customer complaint is isolation, and hardly ever notice the trend. We resolve the problem case-by-case, and […]
SOLVING PROBLEMS vs. IMPROVING PROCESSES
Solving problems vs. Improving processes When a customer complains about a product or service, do you solve the problem or improve the process? Solving problems […]
DELEGATING JOBS
Delegating jobs The move from being a one man show to recruiting teams can be a daunting task, particularly since most people do not know […]
10 POINTS FOR GOOD BUSINESS PROCESSES
10 Points for Good Business Processes Business processes should align to the strategic objectives and values in order to create value for the business. While […]
THIS IS NOT INSTANT PUDDING
This Is Not Instant Pudding Not all solutions produce result “just by adding water”; this is not instant pudding. One of the benefits of working […]
START WITH THE END IN MIND
Start with the end in mind We speak of exit strategies, yet most entrepreneurs struggle to work towards realizing that strategy. How does one reach […]