We brag about the organised chaos it takes to run our businesses. Some of us even get a thrill from working long hours. The challenges […]

Buying back your time and sanity
Going nowhere slowly and losing your sanity while you’re at it? Most of us didn’t start a business to be the only person working […]

Using Gmail for Business
People that use Gmail for business emails are harshly judged. I admit, I don’t take them seriously either. Not because they have not invested in […]

Teams, Processes and Systems
As entrepreneurs and business owners we are often unsure where to start with defining teams, processes and systems. It’s difficult to plan anything when all […]

Defining Teams, Processes and Systems
We speak a lot about defining the customer, and we hardly speak about defining teams, processes and systems needed to support the business. Entrepreneurs and business […]

FORMULATING A TRAINING STRATEGY
Formulating a training strategy, like most aspects of planning a business, can have you in a tailspin, particularly in the start-up phase of the business. […]

BUSINESS GROWTH: REVIEW BUSINESS PROCESSES
Imagine your business is a car service centre. Not too long ago, a customer would have to call in to book a car for service. […]
BUSINESS GROWTH: REVIEW YOUR MARKETING STRATEGY
Consumer behaviour is constantly changing with every new product or service introduced to the market. While there is not a “shortage” of customers, it is […]

PREPARE YOUR BUSINESS FOR GROWTH
Considering your current business-operating model, could you serve an extra 500 customers? Are you prepared for growth? Here are 6 steps to prepare your business […]
6 POINTS OF PRIORITIZATION
6 Points of Prioritization What criteria do you use to prioritize changes, when there is a need to make changes to business operations? Here’s […]